A series for clients and colleagues who are seeking support, asking for advice, and hoping to reignite their passion for hospitality.
When my company sends proposals, we include a total price for all our equipment rentals. Recently a potential client demanded to see the itemized list of all the equipment. I decided not to send this and she ended up not hiring us. Should I have given her the list as she asked? –S.M., Chicago
It’s understandable that a host would want to feel confident that every detail is being properly managed. That said... (Click here to read Jon's complete answer.)
Do you have a question for Jon? Ask in the comments or send us an email.
We may answer your letter next!