Dear Jon Letters...






A series for clients and colleagues who are seeking support, asking for advice, and hoping to reignite their passion for hospitality.



Dear Jon:

When my company sends proposals, we include a total price for all our equipment rentals. Recently a potential client demanded to see the itemized list of all the equipment. I decided not to send this and she ended up not hiring us. Should I have given her the list as she asked?  –S.M., Chicago

It’s understandable that a host would want to feel confident that every detail is being properly managed. That said... (Click here to read Jon's complete answer.)

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Comments: 5
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